How To Install SugarCRM on Ubuntu 16.04 LTS

Install SugarCRM on Ubuntu 16.04 LTS

In this tutorial, we will show you how to install and configure SugarCRM on Ubuntu 16.04. For those of you who didn’t know, SugarCRM is a popular customer relationship management system that has an open-source version, SugarCRM Community Edition, with many devoted Linux users. It provides many functions such as activity management, contacts, accounts, campaigns, web-to-lead forms, dashboards, email clients and marketing, project management, bug tracking, shared calendars, etc. that allow maximum management for business and client relationships.

This article assumes you have at least basic knowledge of Linux, know how to use the shell, and most importantly, you host your site on your own VPS. The installation is quite simple and assumes you are running in the root account, if not you may need to add ‘sudo‘ to the commands to get root privileges. I will show you the step-by-step installation of SugarCRM on a Ubuntu 16.04 (Xenial Xerus) server.


  • A server running one of the following operating systems: Ubuntu 16.04, and any other Debian-based distribution like Linux Mint.
  • It’s recommended that you use a fresh OS install to prevent any potential issues.
  • SSH access to the server (or just open Terminal if you’re on a desktop).
  • A non-root sudo useror access to the root user. We recommend acting as a non-root sudo user, however, as you can harm your system if you’re not careful when acting as the root.

Install SugarCRM on Ubuntu 16.04 LTS

Step 1. First, make sure that all your system packages are up-to-date by running the following apt-get commands in the terminal.

sudo apt-get update
sudo apt-get upgrade

Step 2. Install LAMP (Linux, Apache, MariaDB, PHP) server.

A Ubuntu 16.04 LAMP server is required. If you do not have LAMP installed, you can follow our guide here. Also, install all required PHP modules:

apt-get install imagemagick php7.0-curl php7.0-gd php7.0-mbstring php7.0-mysql libapache2-mod-php7.0 php7.0-mcrypt php7.0-bz2 php7.0-zip php7.0-json

You’ll need to also adjust some settings in your php.ini. Open up the file and edit these two variables:

nano /etc/php/7.0/apache2/php.ini

Also, add/modify the following settings:

post_max_size = 32M
upload_max_filesize = 32M
memory_limit = 768M

The required PHP modules will need to be manually enabled:

phpenmod imap
phpenmod zip
phpenmod mbstring

Step 3. Installing SugarCRM.

The first thing to do is to go to SugarCRM’s download page and download the latest stable version of SugarCRM, At the moment of writing this article it is version 6.5.24:

wget - SugarCRM 6.5.X/SugarCommunityEdition-6.5.X/

Unpack the SugarCRM archive to the document root directory on your server:

rm -rf /var/www/html/*
cd SugarCE-Full-6.5.24/
cp -R * /var/www/html/

We will need to change some folders permissions:

chown -R www-data:www-data /var/www/html/

Step 4. Configuring MariaDB for SugarCRM.

By default, MariaDB is not hardened. You can secure MariaDB using the mysql_secure_installation script. you should read and below each step carefully which will set a root password, remove anonymous users, disallow remote root login, and remove the test database and access to secure MariaDB:


Configure it like this:

- Set root password? [Y/n] y
- Remove anonymous users? [Y/n] y
- Disallow root login remotely? [Y/n] y
- Remove test database and access to it? [Y/n] y
- Reload privilege tables now? [Y/n] y

Next, we will need to log in to the MariaDB console and create a database for the SugarCRM. Run the following command:

mysql -u root -p

This will prompt you for a password, so enter your MariaDB root password and hit Enter. Once you are logged in to your database server you need to create a database for SugarCRM installation:

CREATE USER sugar@localhost;
SET PASSWORD FOR 'sugar'@'localhost' = PASSWORD("sugar-password");
GRANT ALL PRIVILEGES ON sugarcrm.* TO 'sugar'@'localhost' IDENTIFIED BY 'sugar-password' WITH GRANT OPTION;
flush privileges;

Step 5. Configuring Apache web server for SugarCRM.

Create a new virtual host directive in Apache. For example, create a new Apache configuration file named ‘sugarcrm.conf’ on your virtual server:

touch /etc/apache2/sites-available/sugarcrm.conf
ln -s /etc/apache2/sites-available/sugarcrm.conf /etc/apache2/sites-enabled/sugarcrm.conf
nano /etc/apache2/sites-available/sugarcrm.conf

Add the following lines:

<VirtualHost *:80>
DocumentRoot /var/www/html/
<Directory /var/www/html/>
Options FollowSymLinks
AllowOverride All
ErrorLog /var/log/apache2/
CustomLog /var/log/apache2/ common

Save and close the file. Restart the apache service for the changes to take effect:

systemctl restart apache2

Step 6. Accessing SugarCRM.

SugarCRM will be available on HTTP port 80 by default. Open your favorite browser and navigate to or http://server-ip and complete the required steps to finish the installation. If you are using a firewall, please open port 80 to enable access to the control panel.

Congratulations! You have successfully installed SugarCRM. Thanks for using this tutorial for installing SugarCRM on Ubuntu 16.04 LTS  (Xenial Xerus) system. For additional help or useful information, we recommend you check the official SugarCRM website.

VPS Manage Service Offer
If you don’t have time to do all of this stuff, or if this is not your area of expertise, we offer a service to do “VPS Manage Service Offer”, starting from $10 (Paypal payment). Please contact us to get the best deal!