How To Install OTRS on Ubuntu 16.04 LTS


In this tutorial, we will show you how to install and configuration OTRS on Ubuntu 16.04 LTS server. For those of you who didn’t know, OTRS (Open-Source Ticket Request System) is a web-based ticketing system, widely used by businesses for services like customer support, help desks, and call centers. The software is separated into several parts, the main section being the OTRS framework, which ...